How to get what you want from your dog groomer

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by Betsy Lane, MA

When you get a haircut, you want to walk out looking and feeling great—and you want the same things when your dog goes to the groomer! In this post, we’ll look at how to get the look you want at the grooming salon and what to do if you’re not satisfied.

A successful trip to the grooming salon leaves you, your dog, and the groomer all feeling great—but, just like with human haircuts, things don’t always turn out the way you thought they would.

How can you maximize the chances of your dog being runway-ready after a trip to the salon, and what should you do if things veer off course?

That’s what we asked PetSmart Grooming Salon Leader Renee Fuentes and her team of professional dog groomers. Lucky for us, they shared five terrific tips for successful trips to the salon.

  1. When deciding on length, groomers can start by taking off half the length of the coat, then check to see if you’d like a bit more taken off. “We can always take off more, but we can’t put it back on,” they note.
  2. If your dog’s coat is badly matted, shaving the coat might be the only choice. In this case, the groomer should be willing and able to show you what to do at home to keep your dog looking and feeling terrific between salon visits. And remember, “You can stop in the salon between grooms for brush-outs or baths, which will help the skin and coat grow back and avoid the need for shaves.”
  3. If the salon’s shave chart—which shows different blade lengths (3, 4, 5, 7, etc.)—confuses you, a groomer “can do a little pre-shave in an inconspicuous area to show what the 4 would look like compared to the 5, and you can see the difference in how much of the coat comes off.” Feel free to request this, if it’s not offered.
  4. Remember to tell the groomer if you like short ears, long tail, and so on. “Pictures always help, too, as does hearing about the pup’s lifestyle and health.”
  5. When you check out, the groomer should ask how you like the cut. If there are things you’d like to discuss, it’s often best to take your dog outside to go potty, and then come back in for any adjustments. Renee adds, “I’ll add a note about their preferences to their file, so it’s perfect next time. PetSmart Grooming Salons have a Look Great Guarantee, as well.”

Here’s to every dog looking and feeling great after every trip to the grooming salon!

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https://jobs.petsmart.com/salon
Learn more at https://jobs.petsmart.com/salon

How to find a great groomer

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Kara Gossage and Coby of the PetSmart Groom Team at the All-American Grooming Show 2017 Wire Coated Breeds Competition. 

By Betsy Lane, MA

Help! Your dog needs to be groomed, but you don’t know where to turn. How do you find a great salon—and avoid the not-so-great ones? If the thought of handing over your dog to a virtual stranger and coming back a few hours later makes you break out in a cold sweat, read on. Renee Fuentes, PetSmart Salon Leader, is here to share some expert advice for pet parents who haven’t yet found a groomer who makes them and their pets happy.

As it turns out, finding a groomer isn’t all that different from finding a human hair stylist. Many people start looking for a groomer at dog-friendly areas or events—or even while on walks. Watch for dogs that have a look you like, and ask their owners where they take their dog for grooming. Pay particular attention to the dog’s head, especially on dogs that look like yours. “The details will set a cut apart,” Renee says, “especially the shape of the head, ears, and face. Ask for a referral if you like what you see on another dog, especially of your dog’s breed.”

The next step is to visit the salon in person. Renee suggests looking for someplace clean, bright, friendly, and professional. It should smell nice, there shouldn’t be clumps of old hair lurking in the corners, and the animals should not look too stressed. Ask which of the groomers at the shop most like to groom your type of dog; groomers should be versatile, but often have a favorite type of dog (Yorkie, Newfie, shy, puppy, senior, etc.). Renee also suggests casually asking who sharpens the shop’s blades—since these should be sharpened about once a month (for efficiency and safety), any reputable salon will be able to tell you who their sharpener is. And when it comes time for your first appointment, you can bring photos of styles you like, just like you might with your own hairstylist.

What about a small, private shop versus a larger salon? Renee says there are pluses and minuses to either choice. “Private shops can be calmer and slower-paced, which can be good for scared, anxious, or older dogs,” she says, “but larger salons often have better systems in place for air filtration and so on—like PetSmart’s UV lights in their ventilation system, which kill a lot of the germs you might worry about elsewhere.”

Finally, remember that making a few fun “social visits” to the shop to say hi and get used to the smells, sounds, and so on, will help every dog—and potentially worried owner—feel great about a doggy spa day!

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https://jobs.petsmart.com/salon
Learn more at https://jobs.petsmart.com/salon