Confession time. I started working in the pet industry by chance, not by choice.
I graduated from college in 2008. Needless to say, the job market was rough. I ended up as a bather at a small groom shop and, although I’d always dreamed of working with animals, I thought it was a temporary way to get by.
Things took off from there. My career has taken me from bathing and grooming to daycare to reception to walking to management to training. It took me a while to find my calling, but I’m grateful because all this experience brings a unique perspective to my role as Director of Education at FetchFind.
When I first started out, I was lost. I had four years of college under my belt, but I lacked canine knowledge, despite being a life-long dog owner and lover. To make matters worse, I was given conflicting information, and so was basically left to figure things out for myself.
Essentially, I tried it all. What consistently worked best to help me work effectively with the dogs in my care was using methods based on science, compassion, and a whole lot of patience. Through some research and lots of trial-and-error, I learned how to expertly clip nails, how to get 25 dogs to sit at once, nutrition requirements, what’s the very best gear for dog walkers, how to talk to a client about their dog’s matted coat, and how to train new employees.
I also learned where the gaps are in staff training. By helping to produce content for FetchFind, my goal is to bring awesome, relatable, and practical information to pet businesses so that everyone feels empowered to take the very best care of every animal (and human client!) they meet. More education means higher job satisfaction, lower turnover, and happy clients.
I may have fallen into the pet industry by chance, but I choose it every single day. I love what I do and I want to help others do the same!
Tell us your story!
How did you get started in the pet industry? What do you wish you had known when you started? What do you love about what you do?